These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on to the site (see date above). You will be asked to read and accept the Terms and Conditions each time you place an order to ensure that you are familiar with the most current ones.
Please note that different terms, including prices, delivery charges, delivery times and returns policies, may apply from time to time.

Our Contract
You will have an opportunity to check and correct any input errors in your order up until you click the Submit Order button.

After you submit an order we will give you an Order Reference Number and details of the products you have ordered. We will send the same details to you in an email acknowledging receipt of your order (Order Acknowledgement). We will then send a further email when we start to process your order (Order Processing). Please note that these emails are both acknowledgements, not acceptance of your order.

Subject to the paragraph headed "IMPORTANT" underneath the "Prices and Payment" section below, acceptance of your order and the creation of a legally binding contract between us will only occur when we send you an email confirming your order (Order Confirmation). This will contain details of how your products will be delivered to you. Alternatively, we may decline all or part of your order for any reason, in which case our Order Confirmation email will tell you so.

When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks with Experian Limited or other agencies. In particular, we may pass your details to Experian for them to check against certain public and private databases. Experian may keep a record to use in future security checks. This helps to protect you and us against fraudulent transactions.

We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method or suggest that you visit one of our stores. Please note that products, prices and offers in our stores may differ from those featured on this site.

Prices and Payment
All prices and charges on this site are in UK pounds. They include any VAT payable, but exclude delivery charges. For details see 'Delivery and Installation' below.

The total cost of your order will be the price of the products you order, the applicable delivery charge, plus any additional services you choose All these will be set out clearly to you before you submit your order.
Prices, offers and products are subject to availability and may change before, but not after, we accept your order. If something becomes unavailable we may offer you an alternative or suggest that you visit one of our stores.

IMPORTANT: We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we may cancel your order at any time up to the point we send you the product(s) (even if you have received your order confirmation email). We will contact you where we become aware of an error and ask whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order, you will receive a full refund of any charges paid in advance.

Restrictions - Age Requirements and Limits on Orders
If you order a product with a minimum age requirement, by ordering you confirm that you are of the required age require our prior approval; otherwise we may cancel your order without penalty at any time.

Where We Deliver
Delivery must be to an address in the United Kingdom,worldwide but excluding the Channel Islands and, for some larger items, the Isle of Man, Anglesey, the Isles of Scilly and the Scottish Islands. All deliveries must be signed for except for items sent by post and which are small enough to be put through your letterbox. Please make sure you keep the receipt enclosed with your goods.

Delivery Charges
We make every effort to keep our delivery charges as low as possible. Our charge depends on the type of product ordered and whether you choose standard delivery of 5 working days or a premium service, and whether or not you have all of your products delivered at the same time. You only pay one delivery charge for each order, irrespective of the number of products ordered. If you order two or more products which fall into different categories, the higher charge applies.

The applicable standard delivery charge is shown on each product page. There are additional charges if you choose a premium delivery service, or if you opt to have your product installed or your old appliance taken away. You will always be able to see all applicable charges before submitting your order.
Please note that delivery arrangements may differ if you choose a delivered direct from the supplier. You will be given full delivery details during the order process.

How We Deliver
Smaller products are generally delivered either by courier or by post. If your product is one which is delivered by courier, you may be given the option of choosing a premium delivery service for a small extra charge during the order process.

We will notify you which delivery method we will use when we send you the Order Confirmation email. Very occasionally different products in the same order may be delivered separately.

Delivery Times
For certain goods we will specify an "expected delivery date".
In all other cases set out below, delivery times are calculated in working days i.e. Monday to Friday inclusive but excluding Bank Holidays. If you order after 3pm, please calculate your delivery time as if your order had been placed the following working day. For delivery on the next weekday (if available), please order before 10am.

Standard Postal and Courier Deliveries
Standard postal and courier deliveries should arrive within 5 working days of placing your order. To avoid disappointment, please allow a little extra time during busy sales periode

Our Home Delivery Service
If you choose a product which is delivered by Our Home Delivery Service , you will be able to choose preferred delivery dates when you order. We will make every effort to deliver in line with your preferences. This will usually be in our Order Confirmation email to you. You can contact us from 9am the day before your delivery to confirm the 4-hour delivery slot allocated to you. Typically these products are delivered within 5 working days.

Supplier Home Delivery
Some of our products are delivered direct from the supplier, subject to availability. Some are made to order. Some can only be delivered to mainland Great Britain addresses. You will be contacted by phone or email to confirm precise details. As a rule of thumb, please allow up to 28 calendar days for delivery, unless the product page states otherwise.

Cancellations for home delivery items only
We will exchange or refund your purchase either before or up to 28 days following the day of delivery if you return the item to us as set out below, but it must be returned unopened and in its original packaging, complete with any free gifts or accessories provided.

This does not affect your consumer rights and if you open the goods to inspect them, you can still cancel your purchase at any time either before or up to 7 working days* following the day the goods are delivered.

You can cancel your purchase by:
- emailing us at request TO REFUND the product in all cases your product must be complete and in 'as new' condition. If you have opened the box to examine the product you must have done so without damaging or marking the product or packaging. The product must not have been used or installed. It should be returned with the original box and packaging, along with any accessories you received with it. Pre-recorded videotapes, DVDs, CDs, minidiscs, memory cards and software must still be sealed. Any free gifts received with the product must also be returned.
If you follow the above steps, we will issue you with a full refund for the cost of the product and any delivery charge you paid. Refunds take 3-5 working days to be credited to your payment card.


This Website
We, our Group companies and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

General
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions

Additional terms and conditions may apply for prize competitions, prerelease orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the HMT-ELECTRONICS website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

Items sold on this website are generally intended for normal domestic and consumer use and not for resale or commercial use. We reserve the right to refuse access to this website, to remove or edit content, or to refuse or cancel orders at our discretion. If we cancel an order, it will be without charge to you, and we will reimburse any payment made by you.